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Creating a Deal

Your step-by-step guide to creating and tracking sales opportunities in TandemTask

Overview

Deals represent sales opportunities with Companies in TandemTask. Whether you're tracking a new prospect, managing an upsell opportunity, or monitoring a renewal, Deals help you organize your pipeline, forecast revenue, and connect sales activities to actual work. Every Deal must be associated with a Company, and you can link Contacts as decision makers or influencers, connect Projects for pre-sale or post-sale work, and assign Tasks to move the opportunity forward. This article walks you through creating a Deal, configuring its details, and understanding how Deals connect to your broader workflow.

Before You Begin

Before creating a Deal, make sure you have:

  • A Company created - Deals must be associated with a Company. If you haven't created the Company yet, see Creating a Company.
  • Appropriate permissions - Depending on your role, you may need specific permissions to create Deals. If you're unsure, contact your account administrator or reach out to support@tandemtask.com.
  • Deal information - Having details like opportunity name, value, and expected close date handy will make the setup process smoother.
  • Contact information (optional) - If you want to associate specific decision makers or influencers with the Deal, you'll need Contacts created. See Creating a Contact.

Creating a Deal

Follow these steps to create a new Deal:

Step 1: Navigate to Deals

Log into TandemTask at app.tandemtask.com and click CRM → Deals in the main navigation menu. This displays all existing Deals across your accessible Spaces.

Step 2: Create a New Deal

Click the + Add Deal button (typically found in the upper right corner or at the top of the Deals list).

Step 3: Name Your Deal

Enter a clear, descriptive Deal Name that identifies the opportunity. Good Deal names include the company name and what you're selling or the initiative you're pursuing.

Examples of effective Deal names:

  • "Acme Corp - Annual Enterprise License"
  • "Smith Industries - Website Redesign Project"
  • "DataTech - Q2 Renewal"
  • "Johnson Partners - Consulting Engagement"

Avoid vague names like: "New opportunity," "Deal 1," or "TBD"

Step 4: Associate with a Company

Select which Company this Deal is for. The dropdown will show all Companies in your accessible Spaces.

Important: Every Deal must be associated with a Company. If you can't find the Company, you may need to create it first. See Creating a Company.

Step 5: Set Deal Value (optional but recommended)

Enter the Deal Value or Amount - the expected revenue from this opportunity. This is essential for pipeline forecasting and reporting.

Example: For an annual subscription worth $50,000, enter "50000"

Tip: Use the currency your business operates in and be consistent across all Deals for accurate reporting.

Step 6: Set Expected Close Date (optional but recommended)

Add a Close Date or expected close date - when you anticipate closing this Deal. This helps with pipeline management and forecasting.

💡 Tip: Be realistic with the close dates. Overly optimistic dates hurt forecasting accuracy and create false urgency. When the deal closes, you can update the Close Date.

Step 7: Select Deal Stage

Choose which Stage this Deal is currently in. Deal Stages represent where the opportunity is in your sales process.

Common Deal Stages:

  • New
  • Working
  • Engaged
  • Qualified
  • Negotiating
  • Closed Won
  • Closed Lost

Note: Your organization may have custom stages tailored to your specific sales process.

Step 8: Associate Contacts (optional but recommended)

Add Contacts who are involved in this Deal. These might include:

  • Decision makers who approve the purchase
  • Champions who advocate internally
  • Technical evaluators who assess the solution
  • Budget holders who control spending

Example: For a software sale, you might associate the VP of Operations (decision maker), IT Director (technical evaluator), and CFO (budget holder).

Step 9: Set Deal Owner (optional)

Assign a Deal Owner - the person on your team responsible for managing this opportunity. This creates accountability and makes it clear who's driving the Deal forward.

Step 10: Add Deal Details (optional)

Depending on your needs and configuration, you may want to include:

Probability - Likelihood of closing (e.g., 25%, 50%, 75%)

Deal Type - New business, upsell, renewal, cross-sell

Lead Source - How the opportunity originated (referral, inbound, outbound, partner, etc.)

Description/Notes - Additional context about the opportunity, key requirements, or competitive situation

Step 11: Save the Deal

Click Create Deal or Save to finalize. Your new Deal is now created and appears in your Deals list.

After Creating Your Deal

Once your Deal is created, you can:

  • Associate Projects - Link pre-sale Projects (demos, pilots, POCs) or post-sale Projects (implementation, onboarding) to this Deal. See Creating a Project.
  • Associate Tasks - Connect specific sales activities (send proposal, schedule demo, follow up) directly to the Deal. See Creating a Task.
  • Update Deal Stage - Move the Deal through your pipeline as it progresses.
  • Track activities - Track tasks, projects, milestones, and engagement with the opportunity.
  • Edit Deal details - Update value, close date, stage, or associations by clicking into the Deal and selecting "Edit" or the settings icon.
  • View all related records - See all Contacts, Projects, and Tasks associated with this Deal from the Deal detail page.
  • Integrate with other tools - Sync with tools including HubSpot for sales and marketing emails, calling, and sequences.

Deal Fields Explained

Here's what each field does and when to use it:

Deal Name (required) - The title of your opportunity. Make it descriptive enough to identify the Deal at a glance in reports and pipeline views.

Company (required) - The organization this Deal is with. Deals cannot exist without a Company association.

Deal Value/Amount (optional) - Expected revenue from this opportunity. Critical for pipeline forecasting and quota tracking.

Close Date (optional) - When you anticipate closing the Deal or when the deal actually closes. Used for pipeline reporting and time-based forecasting.

Deal Stage (required) - Where the Deal is in your sales process. Stages help organize your pipeline and track progress.

Contacts (optional) - People involved in the buying decision. Helps track who you're engaging with and their roles in the process.

Deal Owner (optional) - The salesperson or account manager responsible for this opportunity. Creates accountability and ownership.

Probability (optional) - Percentage likelihood of closing. Used for weighted pipeline forecasting.

Deal Type (optional) - Category of opportunity (new business, renewal, upsell, cross-sell). Helps with segmentation and analysis.

Lead Source (optional) - How the opportunity originated. Useful for attribution and understanding what channels drive pipeline.

Description/Notes (optional) - Freeform field for context about the opportunity, competitive dynamics, or key requirements.

Best Practices

Be specific with Deal names. Include the company name and what you're selling. "Acme Corp - Enterprise License" is much clearer than "Acme opportunity."

Update Deal value as things change. If the scope expands or contracts, update the value immediately. Stale numbers ruin forecasting accuracy.

Keep close dates realistic. Optimistic close dates feel good but destroy forecast credibility. Be honest about timing and update dates as you learn more.

Move Deals through stages promptly. Don't leave Deals stuck in old stages. Update the stage as soon as the Deal progresses (or stalls).

Associate key Contacts. Knowing who's involved in the buying decision helps you engage the right people and track relationship coverage.

Link relevant Projects and Tasks. Connecting your sales activities (Tasks) and deliverables (Projects) to Deals creates visibility into what work is driving revenue.

Assign a Deal Owner. Even if it's just you, having a clear owner creates accountability and makes pipeline reviews clearer.

Close lost Deals when appropriate. Don't let dead Deals linger in your pipeline. Mark them "Closed Lost" and add notes about why you lost for future learning.

Use probability for weighted forecasting. If you track probability, update it as the Deal progresses. This creates more accurate weighted pipeline reports.

Add notes about competitive situations. Use the Description field to track competitive intel, key objections, or important context that might get lost in scattered emails.

Need Help?

  • Starter Plan: Email us at support@tandemtask.com
  • Pro Plan: Email, chat, or call us—plus schedule time with our team for setup assistance
  • Enterprise Plan: Contact your dedicated Project Manager for hands-on help structuring your Deals and configuring your pipeline stages

Next Steps