For Professional and Enterprise plans, you have the ability to work with a dedicated Project Manager by the task or hour.

TandemTask uses a simple, credit-based system for maximum flexibility. One credit block typically covers between 15 minutes to 1 hour of work, depending on the complexity of your project.

As a reference, 48 credits generally equals about 12 hours of work per month. Before we start any project, you’ll receive a clear estimate of how many credits it will require, so you always know what to expect.

For more details, visit our Credit Hours page.

Yes! Any unused credits from the previous month automatically roll over into the next month. You’ll never lose what you’ve already paid for.

You can cancel anytime—no contracts or hidden fees. Just keep in mind that unused credits are not refundable. We recommend using up your credits before your plan ends.

Absolutely. You can change your plan at any time right from the Billing settings within your account. Upgrades go into effect immediately, while downgrades take place at the start of your next billing cycle.