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Our Levels of Expertise

We assign tasks based on the level of expertise and experience needed—not just the type of work. Whether it’s a blog post or a system build, the depth of insight, training, and precision varies by level. You’ll receive a credit estimate based on the expertise level required, so you’re always in control of both cost and quality.

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One

Level 1 – Foundational Specialist

  • 2–3 years of professional experience
  • Solid understanding of tools and processes
  • Confident handling basic to intermediate tasks with guidance
  • Ideal for straightforward projects, documentation, or repeatable execution
Two

Level 2 – Skilled Professional

  • 3–5 years of hands-on experience
  • Executes confidently with minimal oversight
  • Familiar with industry standards and tool best practices
  • Great for content creation, tool setup, and process-based work
Three

Level 3 – Specialized Contributor

  • 5–8 years of experience in a core discipline
  • Deep familiarity with tools and systems
  • Provides light strategic input and process refinement
  • Ideal for optimization, integrations, and creative problem solving
Three (2)

Level 4 – Senior Expert

  • 8–10+ years of domain expertise
  • May hold specialized certifications or training
  • Capable of architecting systems and leading initiatives
  • Best for end-to-end solutions, advanced tooling, and technical builds
Three (3)

Level 5 – Top-Tier Authority

  • 10–15+ years of experience or advanced degree
  • Combines high-level insight with precision execution
  • Trusted for complex, high-impact work across strategy, systems, and delivery
  • Often reserved for scientific, regulatory, or deeply specialized projects

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Frequently Asked Questions (FAQs)

Who will be working on my project?

Each project is handled by vetted, top-tier project managers and operations specialists from our team. You’re not hiring a random freelancer—you’re getting a dedicated team of multiple experts working on your tasks - backed by quality control and oversight.

How fast will my project be completed?

Most tasks are completed within 2 to 5 business days, depending on scope and complexity. You’ll always get an estimated delivery window up front. Urgent tasks can be prioritized using more credits.

How do credits work?

TandemTask uses a credit-based system to keep things simple and flexible. One credit block typically covers 15 minutes to 1 hour of project work, depending on the complexity of the task.

For example, our Basic Plan is $600/month and includes 48 credits. This averages to approximately 12 hours of work monthly at Level 2 expertise. You'll receive clear estimates on how many credits a task will require before we begin, ensuring transparency and no surprises.

For more information, see our Credit Hours page.

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