Terms & Conditions

Last updated March 6, 2026

These TandemTask Terms & Conditions explain how we operate and what you can expect when using our services. If you have any questions or requests regarding these terms, please contact us.

Agreement to Our Legal Terms

We are TandemTask LLC ("Company," "we," "us," "our"), a company registered in Texas, United States at 10228 E NW Hwy, 258, Dallas, TX 75238.

We operate the website https://tandemtask.com (the "Site"), the mobile application TandemTask (the "App"), and any other related products and services that refer or link to these legal terms (collectively, the "Services").

TandemTask is an AI-powered growth, task, and project management platform that helps teams scale without adding headcount. Plan projects, assign tasks, and track progress with built-in AI that automates keyword research, blog creation, email writing, social publishing, and image design so your team can turn ideas into finished deliverables, faster.

These Legal Terms constitute a legally binding agreement between you and TandemTask LLC. By accessing the Services, you confirm you have read, understood, and agreed to be bound by all of these Legal Terms. If you do not agree, you must discontinue use immediately.

We will provide prior notice of any scheduled changes to the Services. Modified Legal Terms become effective upon posting or notification via legal@tandemtask.com. Continued use after the effective date constitutes acceptance of the modified terms.

The Services are intended for users who are at least 18 years old. Persons under 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction where such distribution or use would be contrary to law or regulation. Those who access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws.

The Services are not tailored to comply with industry-specific regulations such as HIPAA or FISMA. If your use would be subject to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. Intellectual Property Rights

Our intellectual property

We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the "Content"), as well as the trademarks, service marks, and logos (the "Marks").

Our Content and Marks are protected by copyright and trademark laws in the United States and around the world. The Content and Marks are provided "AS IS" for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose.

No part of the Services and no Content or Marks may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission. To request permission, please contact us.

We reserve all rights not expressly granted to you. Any breach of these Intellectual Property Rights constitutes a material breach of our Legal Terms and will immediately terminate your right to use the Services.

Your submissions and contributions

Submissions: By sending us any question, comment, suggestion, idea, feedback, or other information ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. We shall own the Submission and may use it for any lawful purpose without acknowledgment or compensation.

Contributions: The Services may allow you to create, submit, post, or distribute content including text, video, audio, photographs, graphics, comments, and reviews ("Contributions"). Any publicly posted Submission is also treated as a Contribution.

License you grant us: By posting Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide license to use, copy, reproduce, distribute, sell, publish, broadcast, reformat, translate, and exploit your Contributions for any purpose in any media format.

Your responsibility: By posting Contributions, you confirm that you will not post anything illegal, harassing, hateful, harmful, defamatory, obscene, sexually explicit, false, or misleading; that you waive all moral rights to such content; that the content is original or you have the necessary rights; and that it does not constitute confidential information.

We may remove or edit your Contributions at any time without notice if we consider them harmful or in breach of these Legal Terms, and may suspend or disable your account accordingly.

Copyright infringement

We respect the intellectual property rights of others. If you believe any material on the Services infringes upon a copyright you own or control, please refer to the Copyright Infringements section below.

3. User Representations

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity to agree to these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any current or future use of the Services.

4. User Registration

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that it is inappropriate, obscene, or otherwise objectionable.

5. Purchases and Payment

We accept the following forms of payment: Visa, Mastercard, American Express, and Discover.

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update account and payment information as needed. Sales tax will be added where required. All payments are in US dollars. We may change prices at any time.

You authorize us to charge your chosen payment provider for any amounts upon placing your order. We reserve the right to correct any errors in pricing, even if payment has already been requested or received.

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order, and may limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

6. Subscriptions

Billing and renewal

Your subscription will continue and automatically renew unless canceled. You consent to recurring charges to your payment method without requiring prior approval for each charge, until you cancel. The billing cycle length depends on the subscription plan you chose.

Cancellation

All purchases are non-refundable. You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. For questions or concerns, email accounts@tandemtask.com.

Fee changes

We may make changes to the subscription fee from time to time and will communicate any price changes in accordance with applicable law.

7. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make them available. The Services may not be used in connection with commercial endeavors except those specifically endorsed or approved by us.

As a user of the Services, you agree not to:

Systematically retrieve data to create or compile a collection, database, or directory without our written permission.
Trick, defraud, or mislead us or other users, especially to learn sensitive account information such as passwords.
Circumvent, disable, or interfere with security-related features of the Services.
Disparage, tarnish, or otherwise harm us or the Services.
Use information obtained from the Services to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Engage in unauthorized framing of or linking to the Services.
Upload or transmit viruses, Trojan horses, or other disruptive material, including spamming.
Engage in any automated use of the system, such as using scripts, bots, or data mining tools.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person.
Upload or transmit any passive or active information collection mechanisms (e.g., spyware, web bugs, cookies).
Interfere with, disrupt, or create an undue burden on the Services or connected networks.
Harass, annoy, intimidate, or threaten any of our employees or agents.
Attempt to bypass any access restriction measures.
Copy or adapt the Services' software, including Flash, PHP, HTML, JavaScript, or other code.
Decipher, decompile, disassemble, or reverse engineer any software comprising the Services, except as permitted by applicable law.
Use any automated system, spider, robot, scraper, or offline reader to access the Services, except via standard search engine or browser use.
Use a buying agent or purchasing agent to make purchases on the Services.
Collect usernames or email addresses for unsolicited email, or create accounts by automated means or under false pretenses.
Use the Services as part of any effort to compete with us or for any revenue-generating or commercial enterprise.
Use the Services to advertise or offer to sell goods and services.
Sell or otherwise transfer your profile.

8. User Generated Contributions

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality. Any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you represent and warrant that:

Your Contributions do not infringe the copyright, patent, trademark, trade secret, or moral rights of any third party.
You have the necessary licenses, rights, consents, and permissions to use and to authorize us to use your Contributions.
You have the written consent of each identifiable individual person featured in your Contributions.
Your Contributions are not false, inaccurate, or misleading.
Your Contributions are not unsolicited advertising, promotional materials, pyramid schemes, spam, or mass mailings.
Your Contributions are not obscene, violent, harassing, libelous, slanderous, or otherwise objectionable.
Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
Your Contributions are not used to harass or threaten any person or to promote violence.
Your Contributions do not violate any applicable law, regulation, or rule.
Your Contributions do not violate the privacy or publicity rights of any third party.
Your Contributions do not violate any law concerning child pornography or the protection of minors.
Your Contributions do not include offensive comments connected to race, national origin, gender, sexual preference, or physical handicap.
Your Contributions do not link to material that violates any provision of these Legal Terms or applicable law.

Any use of the Services in violation of the foregoing may result in termination or suspension of your rights to use the Services.

9. Contribution License

By posting Contributions to any part of the Services, you automatically grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide license to host, use, copy, reproduce, disclose, sell, publish, broadcast, store, publicly perform, publicly display, reformat, translate, transmit, and distribute such Contributions for any purpose, in any media format through any media channels.

This license includes our use of your name, company name, trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions.

We do not assert ownership over your Contributions. You retain full ownership of all Contributions and any associated intellectual property rights. We are not liable for any statements or representations in your Contributions, and you are solely responsible for them.

We have the right, in our sole discretion, to (1) edit, redact, or change any Contributions; (2) re-categorize any Contributions; and (3) pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.

10. Guidelines for Reviews

We may provide areas on the Services to leave reviews or ratings. When posting a review, you must: (1) have firsthand experience with the person/entity being reviewed; (2) not include offensive profanity or abusive, racist, or hateful language; (3) not include discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) not reference illegal activity; (5) not post negative reviews if affiliated with a competitor; (6) not make conclusions as to the legality of conduct; (7) not post false or misleading statements; and (8) not organize campaigns encouraging others to post reviews.

We may accept, reject, or remove reviews in our sole discretion. Reviews are not endorsed by us and do not necessarily represent our opinions or those of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review.

11. Mobile Application License

Use license

If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices you own or control. You shall not: (1) decompile, reverse engineer, disassemble, or attempt to derive the source code of the App; (2) make any modification, adaptation, or derivative work from the App; (3) violate any applicable laws in connection with your access or use; (4) remove, alter, or obscure any proprietary notices; (5) use the App for any revenue-generating or commercial purpose; (6) make the App available on a network permitting access by multiple devices or users simultaneously; (7) use the App to create a product, service, or software that competes with or substitutes for the App; (8) use the App to send automated queries or unsolicited commercial email; or (9) use any of our intellectual property in the design, development, manufacture, or distribution of any competing applications, accessories, or devices.

Apple and Android devices

The following terms apply when you use the App obtained from the Apple Store or Google Play (each an "App Distributor"): (1) the license granted to you is a non-transferable license limited to use on a device utilizing the Apple iOS or Android operating systems, in accordance with the applicable App Distributor's usage rules; (2) we are responsible for providing any maintenance and support services as specified in these Legal Terms; (3) in the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor and the App Distributor may refund the purchase price, if any; (4) you represent and warrant that you are not located in a country subject to a US government embargo or designated as a "terrorist supporting" country, and that you are not on any US government list of prohibited or restricted parties; (5) you must comply with applicable third-party terms of agreement when using the App; and (6) you acknowledge that the App Distributors are third-party beneficiaries of these Legal Terms and have the right to enforce them against you.

12. Third-Party Websites and Content

The Services may contain links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, designs, music, video, information, applications, and other content belonging to third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked by us for accuracy, appropriateness, or completeness, and we are not responsible for them.

Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or Content does not imply approval or endorsement. If you leave the Services and access Third-Party Websites or use Third-Party Content, you do so at your own risk. You should review the applicable terms and privacy policies of any website you navigate to from the Services.

Any purchases you make through Third-Party Websites are between you and the applicable third party. We take no responsibility for such purchases, and you shall hold us blameless from any harm caused by them.

13. Services Management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who violates applicable law or these Legal Terms; (3) in our sole discretion, refuse, restrict access to, limit the availability of, or disable any of your Contributions; (4) remove from the Services or disable all files and content that are excessive in size or burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

14. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy at https://tandemtask.com/legal/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

Please be advised the Services are hosted in the United States. If you access the Services from any other region with laws governing personal data collection or disclosure that differ from US laws, through your continued use you are transferring your data to the United States and expressly consenting to have your data transferred to and processed in the United States.

15. Copyright Infringements

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please notify us using the contact information provided below (a "Notification"). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification.

Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. If you are not sure that material on the Services infringes your copyright, you should consider first contacting an attorney.

16. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Services (including blocking certain IP addresses) to any person for any reason, including breach of any representation, warranty, or covenant contained in these Legal Terms or any applicable law. We may terminate your use or participation in the Services or delete your account and any content or information you posted at any time, without warning, in our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.

17. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance.

18. Governing Law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Texas applicable to agreements made and to be entirely performed within the State of Texas, without regard to its conflict of law principles.

19. Dispute Resolution

Informal negotiations

To expedite resolution and control costs, the parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other.

Binding arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. You understand that without this provision, you would have the right to sue in court and have a jury trial. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (AAA) and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes.

Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules. The arbitration may be conducted in person, by phone, online, or through the submission of documents. The arbitrator must follow applicable law, and any award may be challenged if they fail to do so. Except where otherwise required, the arbitration will take place in Dallas County, Texas.

If for any reason a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Dallas County, Texas, and the Parties consent to personal jurisdiction in such courts. The United Nations Convention on Contracts for the International Sale of Goods and UCITA are excluded from these Legal Terms.

In no event shall any Dispute be commenced more than one (1) year after the cause of action arose.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to informal negotiations and arbitration

The Parties agree that the following Disputes are not subject to the above provisions: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any intellectual property rights; (b) any Dispute related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.

20. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information at any time, without prior notice.

21. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, OR TROJAN HORSES WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED OR OTHERWISE MADE AVAILABLE VIA THE SERVICES.

22. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

23. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties; (5) your violation of the rights of a third party, including intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

24. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption.

25. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing. You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Services.

26. California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

27. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time.

We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.

There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them.

28. Contact Us

To resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

TandemTask LLC
10228 E NW Hwy, 258
Dallas, TX 75238
United States
Phone: +1 (945) 325-4111
Email: accounts@tandemtask.com