Customer Support & Chat Workflows
Streamline support intake and automate common answers.
We optimize how tickets or messages are routed, escalated, and resolved inside your helpdesk or chat platform. That means faster responses, fewer manual steps, and a better customer experience.
What's included:
Platform setup or refinement
Configure HubSpot, Intercom, Zendesk, Help Scout, or similar tools to suit your needs.
Escalation rules and SLAs
Create internal guidelines and logic for prioritization and escalation of tickets.
Chatbots and auto-responses
Automate routing of FAQs and common interactions to reduce manual load.
Response guide or internal FAQ
Provide reusable replies or help docs to ensure tone and accuracy across the team.
Choose from five levels of expertise
Ready to begin? Choose your expertise level, complete the checkout, and we'll handle the rest.
Ready to get sh*t done?
Choose any of our task manager plans for this project and enjoy extra savings.