Linehaul Operations & Dispatch Support Services

Linehaul teams aren’t struggling with miles.
They’re struggling with everything else: missed updates, scattered load info, unclear handoffs, and delayed responses.

You've seen it:

Drivers calling dispatch mid-route with missing details
Loads stalling because someone forgot to follow up
Shift change handoffs that happen verbally (or not at all)
Dispatchers updating three systems just to confirm a delivery
No centralized view of what's en route, delayed, or delivered

It’s not about adding more people. It’s about tightening what’s already slipping and falling through the cracks.

Route & Load Visibility Dashboards

Give dispatch and ops teams a real-time view of what’s moving, what’s delayed, and what’s already delivered. We create simple dashboards so your team isn’t bouncing between emails, spreadsheets, or portals just to track a load. Everything’s visible at a glance — by route, region, driver, or carrier. This helps teams move faster with fewer errors.

Driver Handoff & Instructions Tools

We standardize the info drivers need before wheels hit the road — contacts, pickup windows, access codes, and delivery expectations. That means fewer mid-route calls, fewer miscommunications, and a smoother handoff from dispatch to driver every time. It saves time and reduces miscommunication.

Shift Change Workflows

Handing off between dispatchers, night crews, or warehouse leads shouldn’t require memory or sticky notes. We create clear, trackable workflows that ensure every shift knows what’s been done, what’s in progress, and what’s urgent — so nothing falls through the cracks when the team rotates. This helps maintain operational consistency.

Internal Request & Load Intake Forms

We replace ad hoc load requests with structured intake forms your team can actually use. Whether it’s a new load, priority change, or coverage ask, requests get logged, assigned, and tracked — so they don’t disappear into Slack, email, or a hallway conversation. It ensures clarity and accountability.

Carrier & Contractor Coordination Trackers

Keep all external partner updates — including documents, statuses, or issues — in one place. Whether you're working with dedicated fleets or one-off carriers, we help you manage who’s doing what, where they’re at, and when they’re done. This helps reduce misalignment and delays.

Exception & Issue Tracking Systems

We build simple workflows for OS&D, delivery delays, breakdowns, and customer issues — so they’re logged, tracked, and closed out fast. No more guessing if something got handled or who’s responsible — you’ll know exactly where things stand. This keeps issues from piling up.

Daily Ops Reports or Scorecards

We help you track on-time performance, delivery success rates, miles, delays, and costs in one report. Whether it’s for dispatch, operations, or leadership, you’ll finally have the visibility to see what’s working — and where things need attention. This supports faster decisions with fewer blind spots.

Pre-Trip & Dispatch Readiness Checklists

We create simple digital checklists that ensure every load is fully prepped before dispatch — including driver instructions, equipment status, documents, and last-minute notes. That means fewer missed details, fewer calls from the road, and more confident handoffs from ops to the driver seat. This builds confidence and reduces costly mistakes.

Level Up Your Linehaul Operations

Without Adding Extra Headcourt

Trusted by fast-growing teams

🔧 The Freight’s Moving — But the Workflow’s a Mess

🧰 What can we handle for you?